# DenQAI: recall and schedule control

File-specific companion · 2026-09-10

## Purpose

How did available schedule capacity or overdue recall change during the period?

**Who:** Scheduling or hygiene lead with operations review

**Records:** Defined-period schedule hours or recall counts; additions/due work; completed work; cancellation/refill evidence.

## Complete the file

1. Choose record_type and a single unit for cohort_or_capacity before entering the row.
2. Record opening, added/due, completed, cancellation, no-show, refill, and ending values from the same source and period.
3. Document the reconciliation and limitation; assign owner and next_action for the unfilled or overdue work.

## Definitions

- **Opening count or hours:** Starting balance in one explicitly chosen unit.
- **Short cancelled:** Cancellation inside the practice’s stated short-notice window; the threshold needs definition.
- **Refilled:** Previously opened time or appointment opportunity filled again under the chosen counting rule.

## Fictional example

Fictional example: A Schedule row uses doctor hours while a Recall row uses patient counts; keep them separate and define how cancelled and refilled hours affect the ending balance.

## Review and next action

Investigate whether the open balance reflects demand, staffing, appointment timing, or incomplete follow-up.

The CSV mixes potential count and hour rows and provides no automatic reconciliation. Define short-notice rules and avoid double-counting overlapping event fields.

[Related DenQAI guide](https://denqai.com/growth)

## AI coach prompt

Help me use DenQAI’s recall and schedule control. My question is: How did available schedule capacity or overdue recall change during the period? Explain these terms in plain language: Opening count or hours, Short cancelled, Refilled. Ask one question at a time about the required records: Defined-period schedule hours or recall counts; additions/due work; completed work; cancellation/refill evidence. Walk through the supplied fictional example before asking me for inputs. Treat every missing value as unknown, not zero. Do not invent source records, contract terms, legal conclusions, or clinical facts. Use only permitted fictional or aggregate, non-identifying information. Follow this boundary: The CSV mixes potential count and hour rows and provides no automatic reconciliation. Define short-notice rules and avoid double-counting overlapping event fields. End with the missing evidence and this next step: Investigate whether the open balance reflects demand, staffing, appointment timing, or incomplete follow-up.

## AI review prompt

Review my permitted fictional or aggregate draft of DenQAI’s recall and schedule control against the file instructions. Check each required field and period, units, evidence locator, assumptions, arithmetic where formulas are actually supplied, and unresolved contradictions. Check the sequence: Choose record_type and a single unit for cohort_or_capacity before entering the row. Record opening, added/due, completed, cancellation, no-show, refill, and ending values from the same source and period. Document the reconciliation and limitation; assign owner and next_action for the unfilled or overdue work. Separate facts from assumptions and missing records. Do not supply unsupported numbers or make a professional decision for me. Apply this limitation: The CSV mixes potential count and hour rows and provides no automatic reconciliation. Define short-notice rules and avoid double-counting overlapping event fields. Return corrections, questions for the responsible reviewer, and the next action.